Account Settings & FAQ - Mapline

Red icon featuring a map pin with a clock cog at the center: representing Mapline Account Settings

Account settings & FAQs

Get answers to Frequently Asked Quetions and learn how to configure your Mapline account settings.

Account Limits

Manage account storage and ensure you have enough room for future uploads. Your limits are determined by your current subscription. Learn more with this article.

Click to cancel plan

Cancel Subscription

Finished with Mapline? We are sad to see you go. Follow these instructions to cancel your plan.

Mapline User Types

Permissions

Within Mapline, you can have different user types on your account. Why would this be needed? Sometimes different users need different access. Learn more about different user types.

Change account email

Change Email Address

Your account email is used to log in, for official communications, and to recieve billing communications if the user is an account owner or billing admin. Make sure that your email is always up-to-date!

Change your password

Change Password

Changing your password often is a good security practice to avoid having your account security comprimised. Follow these steps to change your password.

Delete Account

Done with Mapline? We hope to see you back soon. Follow these steps to completely delete your account, including your login information.

errors and warnings

Error Messages and Warnings

While using Mapline, you may run into a warning or error message. This guide shows the most common warning and error messages as well as the steps required to solve them.

Invoices for Payments

Easily view and download invoices for your records by following these steps.

Map International Locations

Map international locations with Mapline. Mapline supports geocoding across the entire globe as specific as individual addresses or as broad as countries.

Mapline Solution Suite

Upgrade Plan

Because every company has different needs we tailor our pricing to the specific products and data usage your company requires. Contact us to discuss how Mapline can better help your company.

Reset Password

Forgotten password? No worries! Follow these steps to create a new password to get access to your data and visualizations again.

Supported Browsers

Mapline works on all major browsers with the exeption of Internet Explorer. Internet Explorer is no longer recieving security updates and will soon be retired.

Use Mapline on Mobile

Although we don’t have a mobile app available yet, you can definitely access our site on your mobile device. Just open your phone’s browser and go to mapline.com to login and access all your visualizations, datasets, and automations.

Verification Email

When you register, you are required to verify your email address so that we can help keep your data secure. Follow these steps if you don’t see that email come through.