Account Settings & FAQ - Mapline

Red icon featuring a map pin with a clock cog at the center: representing Mapline Account Settings

Account settings & FAQs

Get answers to Frequently Asked Quetions and learn how to configure your Mapline account settings.

Account Limits

What are my account limits?

Account Limit Increase

How do I increase my account limits?

Billing Details

How do I update my credit card information or billing address?

Click to cancel plan

Cancel Subscription

How do I cancel my subscription?

Change account email

Change Email Address

How do I change the email address on my Mapline account?

Change your password

Change Password

How do I change my account password?

Country Settings

How do I update my default country settings?

Delete Account

How do I delete my account?

Delete Users

How do I delete user accounts I no longer need?

Distance Units

How do I change my default distance units to miles or kilometers?

Edit Users

How do I edit my account users?

How can I see user role?

errors and warnings

Error Messages

I received an error message. What now?

Forgot Password

I forgot my password. How do I reset it?

Invoices

How can I access and download invoices?

International Mapping

I’m having difficulty mapping international locations. What can I do?

Mapline on Mobile

How can I use Mapline on mobile? Is there an app?

Mapline User Types

Permissions

What are the different permission types for Mapline users?

How can I edit or assign user permissions?

Subscription

What’s included in my subscription?

Supported Browsers

Which browsers support Mapline?

screenshot of a comparison of all of Mapline's Geo Management products

Upgrade Plan

How do I upgrade my Mapline subscription?

Unsubscribe from Emails

How do I update my email communication preferences?

User Licenses

How many user licenses do I have?

Verification Email

I didn’t receive a verfication email. What now?