by 30% with Geo Analytics
Transportation costs eat into ROI, but for most brands, it’s just an accepted aspect of operations. Not for Scooter’s Coffee– here’s how they cut back costs and
optimized routes and procedures into a perfectly-brewed triumph.
There’s nothing like a delicious cup of joe to bring a big smile to your face in the morning. It’s a principle Scooter’s Coffee stands by as they bring their specialty coffee to customers throughout the midwest. Yet, as they expanded quickly, new challenges arose.
However, their rapid growth brought on growing pains and presented obstacles to their operations.
Fulfillment mistakes cropped up, which made some deliveries too expensive. Drivers had to loop back to the distribution center for the correct products, then double back to the store for delivery. The added mileage took a major toll on profits. Plus, they wanted to open a new locations, but they lacked smart data visuals to help them see what would be best for their brand and logistics.
Simply by copying and pasting their data into Mapline, they gained a crystal-clear view of which distribution centers faced the most fulfillment errors, when these errors occurred, and who was on duty at the time.
This newfound visibility made it a breeze to introduce training and procedures that stopped errors in their tracks.
Next, they needed to be able to quickly add new locations to a map and see whether they fell within the optimal driving distance from their distribution centers. This way, opening new stores became a cinch, and they could easily foresee any logistical challenges.
Right away, their operations became smoother, and they witnessed significant savings in mileage expenses.
