Account User Types

In Mapline, you can have different user types on your account. Why would this be needed? Sometimes you may want to have several users on one account. However, you may not want every member of the team to have the same access to everything. Some you may want to only see their maps, or others you only want to see billing information. Thus arises the need for different user types! When you add a user to your account, all you need to do is specify which user types you would like them to be. The user types are as follows:

  • USER: This user type will be able to login to Mapline and create their own maps and data sets. Users can also share maps and data sets with other users on the account. But a user will only see the maps and data sets that are shared with him or her.
  • ADMIN: This is someone who will be able to see ALL the maps and data sets on the account–regardless of whether the User has specifically shared the map or data set with the Admin or not. The Admin is a power user with access to everything on the account.
  • BILLING ADMIN: This is someone who will NOT be able to create maps or data sets but can login to manage invoices and payment information.

The owner of the account chooses who to add and what status to add them as. Once a user is added it is possible to change them from one type to another. The account owner is the only person who can change the account plan or add users to an account.

Continue Reading

Upgrade Account Plan

Follow these simple steps to upgrade your account subscription plan:

  1. Log in to your account.
  2. Click the “My Account” link at the top, right corner.
  3. Click the “Plans and Billing” Button.
  4. Click the “Change Plan” button next to the plan you would like to upgrade to.
  5. Select either the Monthly or Annual payment option.
  6. Click the “Confirm” button.

Continue Reading

Password Reset

Follow these simple steps if you forgot your password and need to reset it:

  1. On the login page, click the “Forgot password” link.
  2. Enter the email address that you used when you created an account.
  3. Click the “Submit” button.
  4. A notification will be sent to your email address automatically. It will allow you to provide a new password.

Continue Reading