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Territory Guide Icon
HOW-TO GUIDE

BUILD CUSTOM SALES TERRITORIES

Get ready to supercharge your territory planning and create precise sales territories in just a few clicks!

Say goodbye to the hassle of constantly redrawing boundaries. Instead, let your data inform territory creation, empowering you to craft territories that fit your business like a glove.

In moments, you can auto-generate territories based on your ideal factors: rep locations, customer density, historical insights, buying power, you name it. Instantly spot overlap, tweak boundaries, and fine-tune coverage in seconds. You can even add demographic data or create multiple territory versions for comparison – all with ease.

And the best part?

It’s all automated! Eliminate guesswork and let your data–and Mapline–do the heavy lifting. Then, you can focus on what you do best: leading your team to success.

CONFIGURE YOUR DATA

To auto-create territories, you’ll need a dataset column that defines which locations get grouped together as a territory. Essentially, we’ll create a new column that clusters your pins. This column will then allow us to generate your custom territory boundaries.

(If your dataset already has a column assigning each location to a specific territory, you can skip ahead to the next section).

To create this column, let’s quickly run custom calculations with Mapline Data.

With your map open, click the pin layer you’d like to use to create your territories. Select VIEW DATA, then click the MAPLINE DATA icon in the top menu bar of your dataset. Next, name your new dataset column CONFIGURE BASED ON YTD SALES.

Next, choose THIS DATASET as the source data, then select ASSIGN A GROUP TO EACH ROW IN THIS DATASET. This option creates groups based on criteria you define–in this example, YTD sales.

From here, you have two different options for how to create groups:

Mapline Data lightbox in Mapline, with ASSIGN GROUPS TO ROWS IN THIS DATASET highlighted

CREATE BALANCED, EFFICIENT TERRITORIES

This option lets you define a custom number of groups you’d like to create. For example, assign one group per sales rep, or the same number of groups as your home offices.

This is your secret weapon to equalizing workloads, leveraging historical sales data to inform territory creation, and spending more time with customers and less time on the road.

First, choose the criteria to group pins together:

  • MINIMIZE DISTANCE TO GROUP CENTER POINTS: Ensure each location is as close as possible to its group’s central point, minimizing travel distance
  • EQUALIZE THE NUMBER OF PINS IN EACH GROUP: Ensure each group contains the same number of locations
  • EQUALIZE THE TOTAL COLUMN VALUE OF EACH GROUP: Ensure each group has the same total value, such as YTD sales

Then, enter the number of groups you want to generate and apply any necessary filter logic.

Mapline Data lighbox, with PROVIDE NUMBER OF GROUPS highlighted

CREATE REVENUE-FOCUSED TERRITORIES

Alternatively, you can manually set the values that define your pin groupings.

For instance, if you want each pin group to generate at least $50,000 in annual sales, select your YTD sales column from the drop-down menu, then type 50,000 as the total group value.

Apply any filters you need, then click OK.

There’s no more powerful way to create revenue-balanced sales territories. And there’s so much more you can do here. Consider:

  • Focusing on high-value client distribution
  • Optimizing territories for current sales campaigns
  • Aligning your territories with market development initiatives
  • Creating territories based on revenue potential to give everyone a fair chance of meeting their targets
Mapline Data lightbox, with PROVIDE TOTAL VALUE FOR GROUP highlighted
magnifying glass with a checkmark inside

Pro Tip: If you’re unsure which criteria would create the best territories, repeat this step with different criteria each time. Once you have several new dataset columns, use Segments to compare and contrast each pin grouping. This powerful technique allows you to preview potential territories before drawing the final boundaries on your map.

CREATE CUSTOM TERRITORIES

Ready to add custom territory boundaries to your map? Let’s do it! From your map, click the ADD button in the top menu, hover over TERRITORIES, and select USING MAP LAYER PINS.

This feature lets you create territories from a column in your dataset, enabling data-driven boundaries that skyrocket your ROI.

Just select the dataset you used in the previous step.

Now, it’s time for the magic! You have two powerful options for creating your territory boundaries:

Auto-generate territories from map pins

CREATE TERRITORIES FOR EACH REP

Want to create a territory for each of your sales reps? This option lets you draw territories around each rep’s assigned locations. There’s no better way to ensure each rep has a manageable area to cover, reducing travel time and increasing efficiency.

Apply any filter criteria you need, like only assigning qualified leads or territories with active customers, to ensure your team is always focused on the most promising opportunities.

Next, define your outer boundary:

  • PROVIDE AN OUTER BOUNDARY BUFFER DISTANCE: Specify a buffer distance around the edge of each territory. This creates a clear, defined perimeter for each territory, helping to avoid overlap and confusion.
  • SELECT A TERRITORY TO USE AS THE OUTER BOUNDARY: Snap your boundaries to existing government lines, like county, zip code, or state, ensuring uniform maps without overlap. This makes your territories easy to understand and manage, aligning them with recognizable geographical boundaries.
Add territories lightbox, highlighting add territories surrounding pins
magnifying glass with a checkmark inside

Pro Tip: Use dataset column to shape your territory borders—think regional assignments, average deal size, service area coverage, or revenue per customer. The possibilities are endless!

CREATE EQUALIZED TERRITORIES

Alternatively, generate territories based on a column value, such as region number, average order value, or the distance to the nearest store. This approach helps balance workload and optimize coverage by grouping similar locations together.

Under GROUP PINS BY, click the blue + sign and select the dataset column you’d like to use to create your territory boundaries.

Apply any necessary filter criteria– such as only including stores within a 50-mile radius– to ensure your territories are precisely tailored to your strategic goals. Determine your outer boundary requirements, and you’re all set!

Add territories lightbox, highlighting create territories surrounding groups of pins

CUSTOMIZE TERRITORIES

Congratulations! You’ve created a custom territory map with boundaries directly informed by your data. This map will dramatically enhance your sales operations and help you hone in on the insights you need.

In the ever-changing landscape of sales, adaptability is key. That’s why we’ve streamlined the process of editing, reshaping, or merging territories, giving you the flexibility to adjust as your business needs evolve.

Plus, with the ability to create copies before merging territories, you can confidently experiment with different configurations and find the best fit for your needs.

Example territory map
magnifying glass with a checkmark inside

Pro Tip: Amp up your analysis and import a spreadsheet of your competitors’ locations to gauge market presence and gain a competitive edge like never before!

ANALYZE & OPTIMIZE

Creating your territories is just the tip of the iceberg! Now, you have a robust map that offers new insights into your sales operations, market presence, and customer base.

Now you can monitor performance, segment your audience, view territory data, and run advanced calculations within your territories to unveil even deeper insights. Plus, get started building a holistic system to manage all of your sales operations and put yourself ahead of the curve this quarter:

  • Create instant customer maps & monitor sales acitivites in real-time
  • In seconds, create smart routes that reduce mileage and increase time spent with clients
  • Create custom dashboards so you can monitor everything in real-time, all in one place
Have questions? Want to see any of these in action?